Our BIGCARTEL policy as follows:
>ALL ITEMS ARE FINAL SALE. WE DO NOT ACCEPT RETURNS/EXCHANGES
>SAMPLE SALE ITEMS ARE FINAL SALE.
*FOR PAYPAL RECEIPT* Sanazalamode@gmail.com
>CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES
>NOTE: IF ITEM ARRIVED BROKEN PLEASE EMAIL US WITHIN 24 HOURS WITH A PICTURE OF THE ITEM.
> FOR ANY TYPE OF EXCHANGE CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES (WHEN SENDING ITEM AND ALSO WHEN ITEM IS SHIPPED BY US)
WE ARE NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED .
NOTE: All orders can only be shipped to the confirmed address. We are not responsible to change the address or name under any orders.We do this to protect our customers & our company at this point Sanaz a La Mode will only ship to address that matches the credit card or Paypal account.
ALL UNCONFIRMED ADDRESSES MUST CONTACT PAYPAL & CONFIRM ADDRESS OTHERWISE ORDER WON'T BE SHIPPED.
UNFORTUNATELY WE CANNOT SHIP TO AN UNCONFIRMED ADDRESS OR CHANGE ADDRESS DUE TO COMPANY POLICIES.
ALL ORDERS WILL BE PREPARED WITHIN 5-6 BUSINESS DAYS.
CUSTOM ORDERS WILL TAKE UP TO 10-12 BUSINESS DAYS.
Sanaz a La Mode ships USPS/ FED EX
International shipping with FEDEX
RATES START AT $12
Tracking number is always provided with each order.
FOR INSURANCE PLEASE EMAIL US FEES MAY VARY.
How long does it take to ship?
All of our orders take up to 3-5 business days before shipping (this is just an estimate).
All orders are shipped though USPS and FedEx (international).
Overnight shipping orders are expedited and processed within 2-3 business days
All orders placed over the weekend (Fri-Sun) will ship Tuesday after 3pm.